We are delighted to be working with this Cambridge based company. They are recruiting for a Service Desk Analyst to join their team on a full time, permanent basis with options of hybrid working.
Key responsibilities will include:

  • Developing and maintaining the IT systems
  • Providing first line support for technical issues
  • Microsoft and Mac OS system administration
  • Escalate tickets to other teams as required
  • Help manage suppliers and equipment procurement

The successful candidate will have:

  • Experience in similar role (1-2 years)
  • Proficient in Active Directory, Exchange and M365
  • Excellent troubleshooting abilities
  • Strong communication skills
  • Excellent attention to detail and organisational skills
  • Full UK drivers’ licence (essential)

If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

Apply for 'Service Desk Analyst'

Call us today 01223 803055